Privacy Policy

This Privacy Policy governs the manner in which the collects, uses, maintains and discloses
information collected from users of the Website/Online Sales Platform. This privacy
policy applies to the Site and all products and services offered by ComfortOn Brands Pvt Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited
to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and
in connection with other activities, services, features or resources we make available on our Site. Users may be
asked for, as appropriate, name, email address, mailing address, phone number and credit card information.
Users may, however, visit our Site anonymously. We will collect personal identification information from
Users only if they voluntarily submit such information to us. Users can always refuse to supply personally
identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating system and the Internet
services utilized and other such information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. Web browser places cookies on their hard
drive for record-keeping purposes and sometimes to track information about them. User may choose to set
their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some
parts of the Site may not function properly.

How we use collected information may collect and use Users personal information for the following purposes:
 – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more
 – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and
resources provided on our Site.
 – To improve our Site
We may use feedback you provide to improve our products and services.
 – To process payments
We may use the information Users provide about themselves when placing an order only to provide service to
that order. We do not share this information with outside parties except to the extent necessary to provide the
 – To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
 – To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be
used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing
list, they will receive emails that may include company news, updates, related product or service information,
etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed
unsubscribe instructions at the
bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against
unauthorized access, alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site. Sensitive and private data exchange between the Site and
its Users happens over a SSL secured communication channel and is encrypted and protected with digital

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic
aggregated demographic information not linked to any personal identification information regarding visitors
and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may
use third party service providers to help us operate our business and the Site or administer activities on our
behalf, such as sending out newsletters or surveys. We may share your information with these third parties for
those limited purposes provided that you have given us your permission.

Changes to this privacy policy has the discretion to update this privacy policy at any given time. When we do so we will revise
the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes
to stay informed about how we are helping to protect the personal information we collect. You acknowledge
and agree that it is your responsibility to review this privacy policy periodically and become aware of

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not
use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed
your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

ComfortOn Brands Pvt Ltd, No 80, Bauddhaloka Mawatha, Colombo 04.